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Our Staff
Reception
Upon entering the reception area you'll be greeted by Roena, our affable office manager. With skill akin to an air traffic controller, Roena deftly schedules appointments so there's never an extended wait in the reception area. To ensure your privacy, you're warmly greeted and then whisked into a private examination room.
Further, while our facility is equipped with innovative medical and office technologies, our patient database is not computerized and no patient information is ever stored on our computer systems, assuring you of total confidentiality in your cosmetic surgery.
Medical Staff
Stephanie, our surgical operating room technologist, is available not only to assist in your surgical procedure, but also to answer pertinent questions regarding our practice, scheduling and information related aspects of cosmetic surgery.
If this is your first visit to our facility, there will be the customary medical history forms to complete. One of our specially-trained staff members will meet with you to answer any general questions you might have about the forms. They will also prepare you to meet with Dr. Castillo.
We may take your blood pressure, weight and other measurements. This takes only a few minutes and is completed with your comfort in mind. While most of your interaction will be with your surgeon, our specially-trained medical assistants are available to make certain you receive the finest care that we can provide.
Skin Care and Laser Specialist
Your first appointment will consist of an evaluation by Dr. Castillo, followed by a consultation with Roxanne, our trained skin care and laser specialist. Today, with rejuvenation of the skin and reversal of the aging process of paramount importance in the minds of many, we offer our patients assistance with a total skin care program. After a thorough evaluation and consultation, a program specifically tailored for your skin care needs is developed.
Our skin care programs have been developed to provide the best available treatment utilizing pharmaceutical grade products containing exfoliants, Retinol, bleaching agents, anti-aging active ingredients, moisturizers and broad-spectrum sunscreens. Historically, a tailored skin care program specific to the individual patient's needs will offer the best results in rejuvenation of aging skin, as well as treatment of sensitive skin. During your personal skin care consultation with our specialist, you'll receive written instructions as well as a one-on-one explanation of why a product would be appropriate for your skin care needs.
As always, should you have additional questions, we encourage you to contact us via email or phone.
