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Archive for July, 2015

Interview with Skincare & Laser Specialist, Roxanne – Question #1

Thursday, July 23rd, 2015

Question: How has the skin rejuvenation suite at Cosmetic Plastic Surgery Center sustained its success over the past 25 years?

Roxanne: “We are fortunate enough that the Skin Rejuvenation Suite has a wonderful, well- respected, word-of-mouth reputation I would imagine is due to many factors:”

  • 1. “Our focus at Cosmetic Plastic Surgery Center has always been about providing the best possible experience for each patient, every time. The nature of our services allows us to make deep connections with our patients as we guide them through their journey both surgically and non-surgically.”
  • 2. “We are a state-of-the art, accredited facility with a physician / plastic surgeon who has over 30 years experiencCosmetic Plastic Surgery 9/11/12e in this field and as a staff, we all benefit from working under his direction. Dr. Castillo has created a well-oiled, professional, educated team of caring individuals, simply making us good at what we do, whether it is plastic surgery, Botox or skin rejuvenation. “
  • 3. “We do not work on commission. This means it’s a relaxed environment not only for the staff but for our patients as well. If there is a service that a patient is interested in, we tell them about it but our patients are never pressured to do anything. I believe this is yet another reason why patients refer others to us. Who would want to refer a friend to an office that is willing to pressure their friend into anything?” You will never find that kind of mentality or leadership here.
  • 4. “We are not interested in offering every new fad that comes along. We are interested ONLY in offering our patients the highest-quality skin rejuvenation and skincare product regimens that offer real improvements. Essentially, we are all results oriented perfectionists here and we want what our patients want; the best results possible!”